In the event of a full refund, it is required that we have previously received notification within forty eight (48) hours from the receipt of the products.
In the event that the notification takes place after forty eight (48) hours have passed from the receipt of your order, you reserve the right to change the product with another available item only, within seven (7) calendar days.
Orders delivered to countries outside the European Union are NON-refundable and
Unfortunately, we cannot accept returns or exchanges on pierced earrings due to hygiene reasons.
See Shipping and Returns Policy
for more details.